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What is your age?

Under 18

19 - 35

36 - 44

45 & Above

What makes The Eyes Inc different from regular optical stores?

Most regular optical stores measures your old + new prescription & simply do up the lenses into the chosen frame. The Eyes Inc cross references your old spectacle setting (Progressive design, Prescription, Lens Curve, Frame Curve, Pupillary Distance, Prism Setting & Frame Tilt) against your new prescription (from our regular eye test + Extra-ocular muscle test) to determine the final prescription setting & recommend the type of frame(s) suitable, ensuring maximum comfort + minimum adaptation to the new pair of spectacles.
What brand of Progressive lenses are available?

Normal Progressive lenses: Tokai Asahi Lite Zeiss Hoya Essilor Pentax Laptop/Desktop Customized progressive lenses: Tokai Asahi Lite Choice of lens material: UV400 Clear UV420 94% HEV (Blue Absorb) UV400 Photochromic (Transitions/ Sensity/ Photofusion) UV420 94% HEV (Blue Absorb) + Photochromic Polarized Prism lenses: Normal Progressive (Up to 24^ Prism Total) Customized Progressive (Up to 14^ Prism Total)
What's the estimated wait time for making Progressive lenses?

Regular Progressives: 4 - 7 working days (Made in Singapore - Asahi Lite) 8 - 12 working days (Made overseas - Zeiss/ Hoya/ Essilor/ Tokai) Customized Progressives: 8 - 12 working days Prism Progressives: 4 - 7 working days (Less than 8 Prism) 6 - 9 working days (8.25 - 12 Prism) 8 - 12 working days (12.25 - 20 Prism) 15 - 20 working days (More than 20.25 Prism)
What's the estimated wait time for making Single Vision lenses?

Single Vision stock 30 mins - 3 working days Custom-made Single Vision 4 - 7 working days Prism Single Vision: 4 - 7 working days (Less than 8 Prism) 6 - 9 working days (8.25 - 12 Prism) 8 - 12 working days (12.25 - 20 Prism) 15 - 20 working days (More than 20.25 Prism)
What payment modes do you accept?

We accept: Cash/ Paynow NETS Visa Mastercard Amex CDC CDA Grab Paylater Sqkii
What is the warranty on spectacle lenses?

All our lenses comes with a 1 year warranty against manufacturer defects (Coating peel). Kindly note that scratches/breakages due to improper handling or "wear & tear" are not covered by this warranty.
What is the warranty on frames purchased?

All frames (Except offer items) comes with a 1 year warranty against manufacturing defects. Ultra Flexible series comes with a 1 year warranty against breakages due to improper usage. **Note** Frames that are cut by sharp objects are not covered under warranty. This frame warranty does not cover loss or misplacement.

Operating Hours:

Mon - Sat 11am-8pm

Sun Closed

+65 8887 0983

hello@theeyesinc.com

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