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  • What makes The Eyes Inc different from regular optical stores?
    Most regular optical stores measures your old + new prescription & simply do up the lenses into the chosen frame. The Eyes Inc cross references your old spectacle setting (Progressive design, Prescription, Lens Curve, Frame Curve, Pupillary Distance, Prism Setting & Frame Tilt) against your new prescription (from our regular eye test + Extra-ocular muscle test) to determine the final prescription setting & recommend the type of frame(s) suitable, ensuring maximum comfort + minimum adaptation to the new pair of spectacles.
  • What brand of Progressive lenses are available?
    Normal Progressive lenses: Tokai Asahi Lite Zeiss Hoya Essilor Pentax Laptop/Desktop Customized progressive lenses: Tokai Asahi Lite Choice of lens material: UV400 Clear UV420 94% HEV (Blue Absorb) UV400 Photochromic (Transitions/ Sensity/ Photofusion) UV420 94% HEV (Blue Absorb) + Photochromic Polarized Prism lenses: Normal Progressive (Up to 24^ Prism Total) Customized Progressive (Up to 14^ Prism Total)
  • What's the estimated wait time for making Progressive lenses?
    Regular Progressives: 4 - 7 working days (Made in Singapore - Asahi Lite) 8 - 12 working days (Made overseas - Zeiss/ Hoya/ Essilor/ Tokai) Customized Progressives: 8 - 12 working days Prism Progressives: 4 - 7 working days (Less than 8 Prism) 6 - 9 working days (8.25 - 12 Prism) 8 - 12 working days (12.25 - 20 Prism) 15 - 20 working days (More than 20.25 Prism)
  • What's the estimated wait time for making Single Vision lenses?
    Single Vision stock 30 mins - 3 working days Custom-made Single Vision 4 - 7 working days Prism Single Vision: 4 - 7 working days (Less than 8 Prism) 6 - 9 working days (8.25 - 12 Prism) 8 - 12 working days (12.25 - 20 Prism) 15 - 20 working days (More than 20.25 Prism)
  • What payment modes do you accept?
    We accept: Cash/ Paynow NETS Visa Mastercard Amex CDC CDA Grab Paylater Sqkii
  • What is the warranty on spectacle lenses?
    All our lenses comes with a 1 year warranty against manufacturer defects (Coating peel). Kindly note that scratches/breakages due to improper handling or "wear & tear" are not covered by this warranty.
  • What is the warranty on frames purchased?
    All frames (Except offer items) comes with a 1 year warranty against manufacturing defects. Ultra Flexible series comes with a 1 year warranty against breakages due to improper usage. **Note** Frames that are cut by sharp objects are not covered under warranty. This frame warranty does not cover loss or misplacement.
Location of The Eyes Inc

Blk 704

Ang Mo Kio Ave 8 

#01-2549

Singapore 560704

Operating Hours:

Mon - Sat 11am-8pm

Sun Closed

+65 8887 0983

hello@theeyesinc.com

©2022 - 2025 The Eyes Inc. All rights reserved.

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