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Want to find out more on Double Vision, Progressive lenses customization or Medical filters for Color-deficiency & Dyslexia?

Fastest way to reach us will be through Whatsapp. Alternatively, you may send us a message and we’ll get back to you as soon as we can.

By clicking submit, you agree to allow The Eyes Inc to contact you with regards to your enquiries.

  • What makes The Eyes Inc different from regular optical stores?
    Most regular optical stores measures your old + new prescription & simply do up the lenses into the chosen frame. The Eyes Inc cross references your old spectacle setting (Progressive design, Prescription, Lens Curve, Frame Curve, Pupillary Distance, Prism Setting & Frame Tilt) against your new prescription (from our regular eye test + Extra-ocular muscle test) to determine the final prescription setting & recommend the type of frame(s) suitable, ensuring maximum comfort + minimum adaptation to the new pair of spectacles.
  • What brand of Progressive lenses are available?
    Normal Progressive lenses: Tokai Asahi Lite Zeiss Hoya Essilor Pentax Laptop/Desktop Customized progressive lenses: Tokai Asahi Lite Choice of lens material: UV400 Clear UV420 94% HEV (Blue Absorb) UV400 Photochromic (Transitions/ Sensity/ Photofusion) UV420 94% HEV (Blue Absorb) + Photochromic Polarized Prism lenses: Normal Progressive (Up to 24^ Prism Total) Customized Progressive (Up to 14^ Prism Total)
  • What's the estimated wait time for making Progressive lenses?
    Regular Progressives: 4 - 7 working days (Made in Singapore - Asahi Lite) 8 - 12 working days (Made overseas - Zeiss/ Hoya/ Essilor/ Tokai) Customized Progressives: 8 - 12 working days Prism Progressives: 4 - 7 working days (Less than 8 Prism) 6 - 9 working days (8.25 - 12 Prism) 8 - 12 working days (12.25 - 20 Prism) 15 - 20 working days (More than 20.25 Prism)
  • What's the estimated wait time for making Single Vision lenses?
    Single Vision stock 30 mins - 3 working days Custom-made Single Vision 4 - 7 working days Prism Single Vision: 4 - 7 working days (Less than 8 Prism) 6 - 9 working days (8.25 - 12 Prism) 8 - 12 working days (12.25 - 20 Prism) 15 - 20 working days (More than 20.25 Prism)
  • What payment modes do you accept?
    We accept: Cash/ Paynow NETS Visa Mastercard Amex CDC CDA Grab Paylater Sqkii
  • What is the warranty on spectacle lenses?
    All our lenses comes with a 1 year warranty against manufacturer defects (Coating peel). Kindly note that scratches/breakages due to improper handling or "wear & tear" are not covered by this warranty.
  • What is the warranty on frames purchased?
    All frames (Except offer items) comes with a 1 year warranty against manufacturing defects. Ultra Flexible series comes with a 1 year warranty against breakages due to improper usage. **Note** Frames that are cut by sharp objects are not covered under warranty. This frame warranty does not cover loss or misplacement.
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Operating Hours:

Mon - Sat 11am-8pm

Sun Closed

©2022 - 2025 The Eyes Inc. All rights reserved.

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